No leads yet for FRONTHOUSE.
The Betsy is one of the last truly independent boutique hotels on South Beach — owned and operated by the Plutzik family. Zachary Plutzik (Co-Owner & MD) has a Google/YouTube background — rare for a hotelier — meaning he evaluates tech on merit, not tradition. Rooftop bar, F&B, arts programming, and events. No corporate committee, no brand approval chain. Zachary and his father Jonathan make every call. Strongest email-response likelihood in the entire tier.
Eric Baird purchased Hotel Ranola in 2019 for $2.9M as a personal investment — he has an investor/developer mindset, which means the ROI conversation lands fast. 14-room boutique in the heart of downtown Sarasota with a strong F&B identity. Sole owner = sole decision-maker. No committee, no flag, no approval chain.
Brady Wood — founder, The Moore (opened late 2023, Wynwood). Hotel + private members club + contemporary art gallery. Non-technical founder who built a hybrid hospitality concept with three separate revenue streams (hotel stays, members, events + gallery). The ops gap is live: members booking, in-house F&B, and private events all run through different tools. Founder makes every ops decision himself — email → call → pilot.
Chuck Prather built The Birchwood — downtown St. Pete boutique with rooftop bar, fine dining, and ballroom. Developer-entrepreneur, not a career hotelier — evaluates vendor tools on ROI, not legacy relationships. He's on the FRLA board. 18 rooms + rooftop + restaurant + ballroom = four live revenue streams with real ancillary capture potential. One conversation with Chuck = a decision.
Cirque St. Armands opened March 2025 on Lido Key, Sarasota — it is less than 2 months old. Any new property this fresh is actively onboarding vendors and has no legacy tech debt. Managed by Opal Collection (boutique-focused, independent-minded management). GM Melissa Kaplan is in system-building mode right now, which is the perfect window to get in.
Sarah Wetenhall is the owner and CEO of The Colony — one of the most recognizable independent hotels in America. She acquired it in 2016, repositioned the brand, and is now expanding (acquired Hedges Inn in East Hampton). She has a marketing/PR background and is personally involved in every vendor relationship. Multiple F&B outlets, pool bar, and event programming. Sarah makes this decision on one call. Andrew is FL-based.
Kate Miano owns and manages The Gardens Hotel — a 17-room boutique in a historic Key West estate with botanical gardens and event space. She is the decision-maker, GM, and the relationship. Zero committee. Premium Key West positioning with year-round high-ADR guests means on-property commerce ROI is immediate. Small operation = 2-week implementation, no disruption.
Small team, one property, ultra-luxury TCI. Kara Flew owns both revenue AND marketing — she can evaluate and greenlight without a committee. Eduardo Risco (GM) is the backup. Ideal pilot: low overhead, high-end guest profile, fast yes/no.
Boutique private island resort in the Exumas, Bahamas. Nicole Anderson (Co-GM) has a direct @kamalame.com address. Ultra-HNW guest profile. Small operation = fast decision, no procurement layers.
ZEMI Beach House is one of Anguilla's most acclaimed ultra-luxury resorts. GM email is `gm@zemibeach.com` — direct line to the decision-maker. Small team, exceptional guest profile, and Anguilla is underserved for curated local experiences.
Geejam is a boutique music-culture hotel in Port Antonio, Jamaica. Roan Ramsingh (GM) has a direct email. Personality-driven property with a creative, experience-forward guest base — FRONTHOUSE's pitch is a natural fit. Small team means fast decisions.
Richard Lent (Founder & CCO) — hospitality creative, family innkeeper background, design career (SPCSHP, Kimber Modern), zero tech background. Frame SoCo + Frame Treehouse opened January 2025. Developed with the Güero's restaurant family — real F&B adjacency. No PMS-native commerce layer. Non-technical founder, 4 months in, decisions still live. Austin TX, async-friendly.
The Newman opened February 2026 in Fitzrovia — 81 rooms, Brasserie Angelica, Gambit Bar. CEO Paul Brackley (ex-Shangri-La, Taj, Beaumont) — career hotelier, zero tech background. Kinsfolk & Co is a hotel management company with a pipeline of future properties. If Fronthouse solves The Newman's commerce layer it's the playbook for every property they take on next. Month 3 of operations = commerce decisions are being made right now. London-based, fully async.
Peace River Oaks is a founder-operated glamping property outside Bowling Green, FL — Jonathan Solin built it from scratch and runs it directly. Cabins, guided activities, on-site dining, and zero procurement bureaucracy. The guest experience is exactly what Fronthouse is built for: mobile F&B ordering and in-stay upsells with no PMS. Jon is the decision-maker, period.
The Addison on Amelia Island is a small, owner-operated boutique inn run directly by Ron and Lisa. Amelia Island's hospitality scene is tight-knit and owner-driven — exactly the demographic that can say yes immediately. Historic property with F&B, gardens, and events. No flag, no corporate oversight.
The Epicurean is built entirely around F&B — culinary events, Élevage restaurant, rooftop programming. Shawn Routten is the GM; Joe Collier is President of Mainsail Lodging (the independent FL operator). Win Epicurean and Joe Collier is the warm referral into every other Mainsail property. The product pitch writes itself: the hotel's entire identity is F&B, and the commerce layer should match.
Reggie Cooper was appointed MD of Hawks Cay in April 2025 — brand new mandate, open buying window. 60-acre resort: 6 restaurants, 5 pools, full marina, spa, watersports, Dolphin Connection, and meeting space. Enormous multi-revenue surface area. EOS Hospitality (independent operator) = faster approvals than a major flag. This is the flagship Florida Keys account.
Mr. C Miami is the Cipriani family's flagship US property — rooftop pool bar, Bellini restaurant, residences. Jaime Stuyck is the Corporate Director of Hotel & Residences Operations, meaning a Miami win is a portfolio conversation. The Italian hospitality brand demands a guest experience that feels effortless — poolside ordering, in-room requests, and dining reservations through one friction-free interface is exactly the pitch.
7 World Cup matches in Miami this summer. Biggest intl visitor event in city history. Lead with destination data, not hotel commission.
Davidson just took on the Cadillac Hotel in May 2026 — brand new to their portfolio. New management team wants early wins. Perfect timing.
100+ properties in 23 of top 25 US metro markets. Luxury/Upper-Upscale. Florida concentration is the entry point.
140+ properties. Opus Collection = upper-upscale independent lifestyle hotels. Grant Sabroff's entire job is partnerships — he is the door.
~24 hotels, SE US corridor. Glenn Hotel Atlanta (110 rooms, boutique = free tier) is the natural zero-risk pilot. Lean team, fast decisions.
Jamaica-focused all-inclusive with a tight portfolio and lean org. Wayne Williams (CEO) has a direct email — rare. Dylan Thompson runs revenue and is the natural champion. One yes here deploys across all properties.
3 hotel brands, casino, 40+ restaurants, 2,300+ rooms in Nassau. Multiple verified VP-level contacts in revenue and sales. Lead with destination commerce data for Nassau — they care about guest spend capture across the complex.
Luxury hospitality private equity based in Miami. Own and asset-manage properties across the Caribbean and US. One deal with Gencom = multi-property deployment. Gary Lake (EVP Development) and Karim Alibhai (Principal) have verified emails. Lead with the ROI story and commission model — they think in returns.
Resort-focused private equity with verified principal-level contacts. One relationship here could mean deployment across their full hospitality portfolio. Lead with the asset management angle: FRONTHOUSE adds a revenue line to existing properties at zero capex.
SLH is a collection/network, not an operator — but Dan Luddington's job (VP Development) is exactly to bring value-add partnerships to member hotels. One SLH deal is a distribution play: endorsed access to every Caribbean member. Lead with network value, not single-property pitch.
Independent hotel management company with upscale and lifestyle properties in FL and the Caribbean. Shaun Beucler (SVP Operations) oversees portfolio ops — he's the right champion to evaluate and push a pilot to a specific property GM.
Largest luxury all-inclusive brand in the Caribbean. Shawn Dacosta (COO) is a direct contact — rare for a brand this size. Lead with the destination intelligence angle, not just commission. Their guests are high-spend, captive, and looking for curated experiences beyond the resort gate.
1,500+ properties globally. If one Regional VP buys in, FRONTHOUSE goes into their Southeast/Caribbean cluster immediately. Cindy Landes (SVP Operations) is the portfolio-level champion. Multiple regional VP emails verified — pick the one covering FL/Caribbean and go direct.
One of Jamaica's most storied luxury properties. Peter Kellond (Deputy MD) is the operational decision-maker day-to-day — he's your champion. Sasha-Gay Lindsay (MD) is the greenlight. Small leadership team, strong guest profile, Caribbean flagship credibility if they say yes.
Multi-property luxury resort group in TCI (Grace Bay Club, Rock House, West Bay Club, The Palms). Nikheel Advani is Co-Founder and COO — direct access at the top. Trish Ahlin runs revenue and Scott Khile owns global sales and distribution. Three verified decision-makers in one company. Lead with the guest spend intelligence angle for high-net-worth TCI visitors.
Iconic Florida Keys resort in Islamorada. Sean Bacon (Director of Operations) and Marje Jones (Director of Sales & Marketing) are both verified contacts. Boutique property with affluent guest profile = perfect US pilot. If this works, it's a reference account for every Florida Keys and South Florida property.
One of Jamaica's most respected luxury boutique properties. Josef Forstmayr (MD) and Omar Robinson (GM) both have direct @roundhill.com addresses — rare for a property this size. Two decision-makers, small team, no committee. One of them can greenlight the pilot alone.
Ultra-luxury Rosewood property on Virgin Gorda, BVI. Katya Herting (MD) has a verified email. She runs the property and can greenlight a pilot without corporate sign-off. Rosewood brand = premium reference if she says yes.
Iconic open-wall clifftop resort in St. Lucia overlooking the Pitons. GM email is `shay@ladera.com` — first-name only signals a very small operation. Adventurous, experience-hungry guest profile. St. Lucia is an underserved market for local booking infrastructure.
Thomas Douzis (Co-Founder & CEO) — food entrepreneur (started with a family deli in Thessaloniki), not a hospitality tech operator. UK debut at Covent Garden: a deli + restaurant + food market + hotel hybrid. No legacy UK POS or booking stack yet. The multi-revenue concept is exactly the Fronthouse use case — a guest can eat, shop, and stay but currently each touch is a separate checkout system. Async-friendly.
Patrick Manns (Co-Founder & CEO) — former Goldman Sachs, pivoted to experiential hospitality. Not an engineer. Aethos London Shoreditch: hotel + members club + co-working + F&B. UK debut means no entrenched stack. 'Live, work, stay' concept generates four separate revenue touch points Fronthouse unifies. Boutique portfolio, founder still operationally involved in every new property.
James McCulloch (Founder, Harcourt Inns) — hospitality operator, acquired and fully refurbished Boundary 2021–22. 17 rooms, rooftop bar (Boundary Rooftop), basement restaurant (Albion), private events. Four separate revenue streams on one Shoreditch property. No chain procurement. Fronthouse closes the multi-revenue gap in one sprint. London-based, async-friendly.
Zach Kussin (Founder & CEO) — real estate and hospitality developer, not a tech operator. Casita Hotel opened 2024 on the Lower East Side with a restaurant and bar. Boutique, independent, no chain procurement. F&B ordering + private booking deposits + room upsells are three separate revenue flows without a unified commerce layer. NYC hospitality market, async-friendly. VERIFY founder email via LinkedIn before outreach.
HEI Hotels took over management of Mayfair House in November 2025 — new management company, new GM, blank vendor slate. This is the window before contracts lock in. Two MICHELIN Key property in Coconut Grove with rooftop, F&B, and event space. New GM actively building their preferred tech stack right now.
Laura Maldonado was appointed GM of Hotel Haya in September 2024 — actively building her preferred vendor relationships. Aparium Hotel Group is known for hyper-local boutique hospitality and actively seeks tech that enhances unique guest experiences. Hotel Haya is a cultural flagship in Ybor City with strong F&B (Flor Fina) and event programming. The local identity pitch resonates with Aparium operators.
The Dalmar is a Marriott Tribute Portfolio property — the soft brand structure gives the MD meaningful operational independence from corporate. Carlos Salazar has authority to make pilot-level tech decisions. The Sparrow rooftop bar anchors the guest experience alongside a full restaurant program and event facilities. Tribute Portfolio operators can pilot new tech without a full Marriott sign-off cycle.
The Brazilian Court is an independent luxury boutique in Palm Beach with Café Boulud as its restaurant — Daniel Boulud's Palm Beach flagship. Leading Hotels of the World membership without a major flag means GM Leticia Bilotta has real procurement authority. Palm Beach ultra-premium clientele = highest possible AOV for on-property commerce. Café Boulud reservations, spa bookings, and private dining events are all high-friction touchpoints that FRONTHOUSE removes.
Inn on Fifth is a Forbes-rated boutique anchoring downtown Naples' 5th Avenue district — managed by Noble House Hotels, an independent management company with no corporate IT mandate from a major flag. GM Maria Hamilton has authority to make property-level tech decisions. Strong F&B identity (Azure and Sea Salt restaurants), spa, rooftop pool, and event space = multiple high-value revenue streams. Naples HNW clientele delivers premium AOV.
The Hollander is a 57-room independent boutique in downtown St. Pete's rapidly growing market. Nick Herring is the GM with full authority — no major flag gatekeeping vendor decisions. Rooftop, F&B, and event programming in one of Florida's hottest emerging hospitality markets. Independent positioning means the decision is his.
The Pearl Hotel is a 55-room boutique in Rosemary Beach — the most exclusive address on 30A, where seasonal visitors are high-income and high-spend. Kyle Davis is the GM with hands-on authority over property-level vendors. Rooftop restaurant, pool bar, event space, and F&B programming targeting the Rosemary Beach aesthetic. 30A guests expect a seamless, curated experience — the commerce layer should match.
The Mutiny is a Coconut Grove institution — all-suite boutique on the bay with a strong F&B identity and marina adjacency. Managed by Provident Hotels & Resorts (not a major chain), so GM Didi Cubillos-Lopez has real operational authority. The bay-view F&B, private events, and in-suite dining are natural Fronthouse entry points. Email → call → pilot.
The Collector Inn is a MICHELIN Key-awarded boutique in the heart of St. Augustine's historic district — managed by Charlestowne Hotels, which means independent-operator culture rather than chain bureaucracy. Charles Robles as GM holds real purchasing authority. The property has event space, F&B, and a strong experiential identity, all of which map directly to Fronthouse revenue streams.
Lyon Porter co-founded Urban Cowboy with his partner Jersey Banks. 4 boutique properties: Brooklyn, Nashville, Catskills, Denver. Each property has a distinct F&B program and events calendar. Non-technical hospitality creative. Lyon does press interviews and podcasts — reads his own email. No enterprise procurement layer.
Brady Wood is the CEO and Founder of WoodHouse, which owns The Moore Miami in the Design District. 13 luxury suites + private members club + speakeasy + karaoke room + Elastika restaurant. Experiential hospitality portfolio, non-technical operator. Serial founder, active in press. Andrew is Miami-local.
Terence Tubridy is the Founding and Managing Partner of IGC Hospitality. Owns and operates The Rockaway Hotel (60-room boutique NYC with rooftop bar and beach F&B), Refinery Rooftop, and 7+ other independent NYC venues. Third-generation local operator — non-technical, hospitality-native. Spoke at NY Restaurant Show. Founder-accessible, not a corporate GM.
Charlie Porchetto is co-founder and Managing Partner of Urbanica Hotels, including Upsun Hotel & Social Club in Miami Beach — a rooftop pool concept with F&B. Small Miami boutique hotel group. Argentine co-founder, non-technical operator, no procurement layer. Andrew is Miami-local.
Emmanuel Guisset founded Outsite in 2016 — coliving/travel membership network with properties across US, Europe, and Latin America. Belgian ex-online-travel operator, not a developer. On-property experience (desk assignments, F&B, amenity access) is managed through handoff notes and Slack DMs to local hosts. FRONTHOUSE closes that gap: member check-in + on-property commerce in one branded flow. Speaks at BLLA hospitality conferences — intellectually curious about operations.
Ben Kaufman is founder and CEO of Camp — $86.8M raised, 10+ US locations of experiential retail/events for families. Buzzfeed CMO background, brand and creative thinker, not a developer. Admission (ticketing), merchandise (Shopify), and birthday parties (manual intake forms) are three separate flows. FRONTHOUSE unifies them. Kaufman has spoken publicly about technology being a bottleneck to expansion.
Grutman runs LIV, Komodo, Papi Steak, Gekkō, Casadonna, Swan, The Goodtime across Miami/Dallas/Vegas. Live Nation majority owner. No central enterprise IT — they run explicitly lean. The COO or Director of Operations is the champion; Grutman is the eventual yes. Warm intro via Casa Tua / Soho Beach House circles.
LVMH-owned luxury collection with Caribbean properties including Belmond Cap Juluca (Anguilla). Laurent Carrasset owns VP Operations for South America and Las Americas — he is the portfolio-level decision point. One yes from Laurent touches multiple Caribbean properties simultaneously.
Marriott-affiliated collection of 300+ independent boutique hotels worldwide with Caribbean members. Christian Malcher (SVP Commercial) and Stijn Oyen (MD) are both verified. This is a distribution play — pitch FRONTHOUSE as a guest experience layer that Design Hotels can offer as a benefit to member properties.
Puntacana is one of the largest integrated resort destinations in the DR — hotel, villas, private airport, golf, beach clubs. George Sotelo (VP Hospitality) is the operational champion. Frank Rainieri (CEO) has a verified email and is one of the most influential figures in DR tourism. Lead with destination data and what FRONTHOUSE does for guest experience beyond the gates.
Miami-based hotel investor with Caribbean and US properties. Same play as Gencom and KSL: one owner relationship = multi-property deployment. Rob Tanenbaum (MD Strategic Ops) is the operational entry point. Sean Hehir (CEO) is the greenlight. Lead with the asset value story — FRONTHOUSE adds a revenue line at zero capex.
Daniel Gallant — VP & Creative Director, 35-year career hotelier (Méridien, Starwood). Épik Collection: 4 Montreal hotels (Épik, Bonaparte, Uville, SonoLux) + 5 restaurants. SonoLux opened Nov 2025 — their newest, most high-profile property and most likely to have a blank-slate ops stack. Self-funded boutique group = no corporate IT mandate, Daniel makes the decisions. The pitch: start with SonoLux's Subterra bar + LUMI restaurant, prove it, roll to the full portfolio. Bilingual, Montreal.
Sam Nazarian is famously hands-on with tech decisions and backs operators directly when the proof is concrete — which means the meeting, when it happens, is the decision. HQ Hotels & Residences Miami announced Nov 2025 with Marc Anthony = active expansion mode. Intro path: The Real Deal / Hospitality Design coverage of Nazarian provides the language.
Walter Regidor (Regional VP Operations, Caribbean & Latin America) and Gamal Rodriguez (VP Operations, Luxury/Premium/Residences CALA) are the right Marriott contacts — Caribbean-focused, not generic corporate. Long sales cycle guaranteed, but if Marriott CALA green lights a pilot, it's a landmark deal. Lead with pilot framing, not enterprise pitch.
The most iconic integrated resort in the Caribbean. Audrey Oswell (CEO) and Paul Burke (President & MD) both have verified emails — that's rare at this scale. This is a long shot given the size and complexity, but if Atlantis pilots FRONTHOUSE it's a category-defining reference. Touch now, nurture long.
Nobu Eden Roc is one of the most high-profile lifestyle hotel brands on Miami Beach. Nikolay Hotze (MD/GM) is a direct email contact — verified. Bryan Moreno (Complex Director of Revenue) is the operational champion. If Nobu Eden Roc is a FRONTHOUSE property, it anchors the entire Miami Beach pitch.
No leads yet for FRONTHOUSE.